Not sure it is an emergency?
If someone is hurt, in danger, not breathing, or cannot be woken up, call 911 first. Tell them where you are. Stay on the line.
In an emergency, call 911. Need to talk now? Call or text 988.
A simple, gentle hub of trusted help for families. Tap a button to call, text, or visit a trusted site.
Start here
Tap a button to call or text. A real person will help.
If someone is hurt, in danger, not breathing, or cannot be woken up, call 911 first. Tell them where you are. Stay on the line.
988 is free, private, and open every day and night. You can call, text, or chat. You do not have to be in crisis to reach out.
Bacci Kid does not run or endorse these services. Information can change. Bacci Kid is creative play and learning, not therapy or emergency help.
Support
Free and private. You can reach out about yourself or someone you care about.
Free, private support from trained counselors by call, text, or chat. Also for anyone worried about someone else.
New York's state mental health office explains how 988 works across New York and the local contact centers.
For New York City: call or text 988, 24/7. Phone support in over 200 languages. Formerly known as NYC Well.
Free, private help for alcohol, drug, or gambling worries, for you or someone you love. Open every day.
Dial 988, then press 1. Or text 838255. Free, private, 24/7.
After a storm, fire, flood, or other disaster, you can talk with a counselor. Free, 24/7, many languages.
Bacci Kid does not run or endorse these services. Information can change. Bacci Kid is creative play and learning, not therapy or emergency help.
Home
Help for bullying, unsafe homes, and poison emergencies.
A federal site with plain guidance on bullying and cyberbullying: what to say, what to do, and how to get help.
A grown-up or a kid can talk with a counselor about worries over abuse or neglect. It is not a reporting line. For danger, call 911.
Private help 24/7 if someone at home is hurting you or someone you love. Clearing your browser history after a visit is a good idea.
For a young person thinking about leaving home, or a family worried about one. Call or text, 24/7.
Swallowed something unsafe, or not sure? Call right away, or use the free online tool. If someone collapses or has trouble breathing, call 911.
Bacci Kid does not run or endorse these services. Information can change. Bacci Kid is creative play and learning, not therapy or emergency help.
Be ready
A little planning now makes scary days feel smaller.
Games and a family plan that help kids learn what to do in an emergency. From Ready.gov.
How will we reach each other? Where do we meet? What do we do in a house fire? Talk it through together.
Build a kit, make a plan, learn which emergencies are likely near you. Includes a free Emergency app.
Free emergency alerts for New York by phone, text, or email, for severe weather, road closures, and more.
Text your county name (no spaces, no word County) to 333111 for free state weather and safety alerts. Carrier rates may apply.
Westchester has an emergency notification system and a Special Needs Registry for families who need extra help in an emergency.
Official watches, warnings, and forecasts for where you are.
It is normal to feel shaky after a scary weather event. A counselor can listen.
Bacci Kid does not run or endorse these services. Information can change. Bacci Kid is creative play and learning, not therapy or emergency help.
Seasonal
Cozy fun first. A few simple habits keep everyone glowing.
Halloween fun and safety tips for kids of all ages, from the American Academy of Pediatrics.
Checking treats, reading labels for food allergies, and keeping little ones safe from choking hazards.
Bacci Kid does not run or endorse these services. Information can change. Bacci Kid is creative play and learning, not therapy or emergency help.
Last checked: October 17, 2026
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